”Our the past 20 years I have relied on you to refinish old floors and install new ones in the the old and new sections of my home. Two weeks ago, you completed the last room, and as always, I am delighted.
You were recommended to me those many years ago by my (ex) father in-law. He was "spot on" with that recommendation. I am very satisfied with all of the work you've done for me over these years, I am absolutely in love with my floors, especially the last room you just installed! Beautiful!
I'm not saying this is the last you'll ever hear from me; I'm just saying thank you for an excellent job!”